# Enhance How Customers Experience Your Brand and Drive Repeat Purchases With Service Cloud

## Service Cloud is a customer service software and support application that empowers companies to manage all customer information and conversations in multiple channels including phone, email, chat, and more. Schedule a free consultation with one of our Salesforce Service Cloud consultants today!

## How 6Street Digital Can Help You

- Discovery to outline business needs  
- Service Cloud customization  
- Integration to other systems including CTI  
- Data migration and data cleansing  
- Training for admins to build dashboards and manage users  
- Leverage [Gamify](http://getgamify.com/) to ensure higher user adoption  
- Navigate the AppExchange for relevant third-party solutions  
- Improve case resolution time  
- Lower agent turnover  
- Faster agent onboarding  
- Employ case escalation triggers  
- Improve agent productivity  
- Higher customer satisfaction  
- Higher customer retention  
- CTI (Computer Telephony Integration)  
- Email integration  
- Reduce ‘swivel chair’ effect of agents having to log into multiple systems  
- LiveAgent chat  
- Knowledge articles to easily enable agents to respond consistently and accurately

### Learn How Salesforce Service Cloud Is a Complete Solution  
[Learn How Salesforce Service Cloud Is a Complete Solution | Salesforce Demo](https://www.youtube.com/watch?v=tRhzdHSMgLI)